Billing - Call Credit

Question: I have a SIP account with you and I keep running out of calling credit, can I have some sort of credit facility as it is most inconvenient.

Answer: Have you ever had a Pay-As-Go Mobile telephone - If so what happened when you have no more credit available to call?

The service we operate runs on a strict Pre-Pay / Pas-As-Go basis, we offer no exceptions to this. We offer some of the best call rates in the industry to both the UK and International destinations. To be able to do this we need to know what each of our customers are committing to spend, this allows us to forecast traffic and then we negotiate a discounted price which we then pass on to all of our customers.

Customers who spend large amounts also receive large discounts on the calling costs. If your spending a large amount with us, we'll contact you to let you know the discount we're applying to your account. Although if you feel you should be receiving a discount based on your spend with us, by all means you are welcome to contact us and discuss the options.