Terms and Conditions for use of Melonite UK Ltd trading as PMN Telecom / PimpMyNumber ("the Website") number translation/termination services ("the Services").

1. You agree that this agreement ("the Agreement") is the complete and exclusive statement of the agreement between you and and owners of PMN ("the Provider"). It supersedes all prior agreements or understandings, whether oral or written, and all representations or other communication between you and the Provider.

2. You may not assign or try to assign any or all of your rights and responsibilities under this Agreement but we may assign all or any of ours without your consent being required upon reasonable notice by e-mail or published notice on the Website.

3. You agree and authorise the Provider to use any personal information you provide for the purposes of operating the Services in accordance with the Data Protection Act 1998 and our own privacy policy. Your details will not be passed to a third party except where we are required to obey an order by a Court or other sufficiently authorised statutory body to release your details.

4. Any waiver, concession or extra time we may allow you is limited to the specific circumstances in which it was given. It does not affect our rights under the Agreement in any other way.

5. This Agreement shall be governed, construed, and shall take effect in accordance with the laws of England. It shall be subject to the jurisdiction of the English Courts.

6. Every order you make for Services accepted by the Provider will be subject to the terms and conditions of this Agreement. Each number requested by you and issued by the Provider will be added to your control panel on the Website.

7. Unless otherwise agreed in writing between you and the Provider, each number is issued to you for a minimum term of 12 months from the date that we first make the Services available to you ("the Minimum Term"). If you do not make use of the number in any three month period the Provider reserves the right to de-allocate the number and cancel the Agreement without notice or refund of monies paid.

7.1. Unless otherwise agreed in writing between you and the Provider, any number which has no divert set effectively placing the number "OUT OF SERVICE" for a period of 48 hours the Provider will at its sole discretion de-allocate the number and cancel the Agreement without notice or refund of monies paid.

8. You must not reveal your Website password to any third party, unless they are acting as your authorised agent. Regardless of the use of your authorised agent, you will remain liable at all times for the operation of the Services under the terms of the Agreement until the termination of the Agreement.

9. The Provider will use reasonable efforts to make the Services available to you at all times. However, the quality and availability of the Services may be affected by factors outside the control of the Provider such as but not limited to fire, flood, land heave and subsidence, physical obstructions, atmospheric conditions, Acts of God, industrial action, default or failure of a third party, or governmental action. The Services may also be affected by faults in other telecommunication networks to which the Providers network is connected.

10. You agree that you will not use the Services for any improper, immoral or unlawful purposes, nor allow others to do so. You must give the Provider any information which they may reasonably request and you must comply with any reasonable instructions issued by the Provider which concern your use of the Services.

11. The Services are made available to you on condition that you do not re-supply or resell or make the Services available to any other person (whether on a commercial basis or otherwise) and that you do not use the Services in any way or for any purpose prohibited by law. You agree to indemnify the Provider against any claims, losses, damages, costs, liabilities and expenses (including, without limitation, legal costs and expenses) resulting from illegal actions in relation to the Services provided to you whether engaged in by you or any other person.

12. You agree to indemnify the Provider in respects of any costs or legal fees incurred by the Provider as a result of any breach of this Agreement by you.

13. The Provider may suspend the Services in whole or in part, or disconnect any number from the network, at any time without notice if:

13.1 the network breaks down, or requires modification or maintenance.

13.2 you do not comply with any of the terms of the Agreement or any other agreement with the Provider

13.3 you act in such a way that the operation of the Service or Website will be jeopardised or impaired.

14. The Provider may terminate the Agreement in whole or in part immediately if:

14.1 you do not make use of your number for a continuous period of 3 months

14.2 you are in breach of any of the terms of the Agreement and you do not remedy the breach within 7 days of the date of a notice from the Provider specifying the breach; or

14.3 any licence required by the Provider or its peering agents or suppliers to operate and maintain the Services issued under the Wireless Telegraphy Act 1949 to 1967, the Telecommunications Act 1984 or other statute or legislation is revoked, terminated or modified for any reason either in whole or in part; or

14.4 The Provider ceases to make the Services available for any reason at its absolute discretion.

15. You are not permitted to resell on any of our services without our express written permission, any account that is suspected to have been "sold on" to a third party will be suspended immediately and the number disabled for a period of 3 month.

15.1 you are not permitted to have any more than two (2) accounts registered. If we determine that more than two accounts are being operated by you we will at our sole discretion and without notice disconnect the numbers from the network and suspend access to the accounts. - If you require more than 2 numbers we will at our sole discretion create a wholesale account for you.

16. Specific to 0871, 0872 and 0873 numbers. - Prior Permission & Pricing Information.

Certain categories of service may require prior permission from PhonepayPlus before they are operated. Live customer support services, live directory enquiry (DQ) services and live advice services are a few of the services exempt from the requirement for prior permission.

The provisions of the 11th Code in relation to pricing transparency will apply in full. Some of the requirements include the following:

(5.7.1) Service providers must ensure that all users of premium rate services are fully informed, clearly and straightforwardly, of the cost of using a service prior to incurring any charge.

(5.7.2) Written pricing information must be easily legible, prominent, horizontal and presented in a way that does not require close examination. Spoken pricing information must be easily audible and discernible.

(5.7.3) In cases where it is unlikely that a consumer will have seen or heard any promotional material containing pricing information, the service provider must place a short, distinct pricing message at the beginning of the service.